No. Depending on the platform, its usage rights, and the technical upkeep involved, you will need to host the website/app in your own account and send us a login so we can manage it with you, or we'll host your website or app in our agency account and send you a login (oftentimes saving you money). In no way are you tied down to us, however. You can take your website or app to any host that accepts imported code.

This depends on how many pages you need per website. On average, we can get 10-20 pages designed in one month and then we take another month to develop it before launch. If the website only has 1-5 pages, we can pump out 4+ websites a month.

No worries! We will dig deeper and revise until we catch your vision properly.

You can change plans at any time or cancel at any time. Just keep in mind that projects that are not complete will need to be completed before the next billing cycle, or another payment will need to be made. Likewise, for more significant projects, you'll want to give us a heads up (generally a 2-week notice). This ensures that your project manager can allot time to closing out current projects, making sure you are trained to take the projects over, and transfer any assets, hosting, etc. This is not mandatory, but it is beneficial to the operation of your business without us.

If you just need to take an extended break for an unknown amount of time, you can pause your plan for a low monthly fee and we'll continue hosting your projects. Be sure to pause closer to renewal, as this type of break does not pick up where you left off.

Because we are obsessed with time management and getting things done, unused hours (due to not having any projects in the queue) are lost at the end of each week, so be sure to put us to work! If, for any reason, your hours are not utilized because of an issue on our end (like vacations, holidays, sick days, technical issues etc.), we will let you know and add those unused hours to the next week.

If you know, ahead of time, that you won't have any work for us for at least a week, you can pause your account and then pick up where you left off upon your return. You won't lose any money or hours this way.

Good question! We are a full-service agency that consolidates your entire task force into 1 team of experts, saving you time and money over hiring in-house. Other companies cap their workload to part-time but a full-team will render full-time hours.

We provide a holistic and militaristic approach to brand management. We are highly skilled in the 4 most important areas of your business (marketing, web design, graphic design, technical support). Other agencies only focus on one thing or another because they are obsessed with niching down but this isn't the best way to YOUR success (only theirs).  With a top-level view of your company, and all the accompanying data entry points, we can help you launch, manage, and strategize your future as if we were YOU. We don't just do busy work; we work hand-in-hand with you to materialize your vision!

NEW! All retainer clients get a complementary CRM system with email, phone, website builder, appointment bookings, and more included!

If you're looking for digital project fulfillment and success consultants under one-roof, it's right here and it's going to cost a little more than an agency with limited capabilities.